When can shutters be adjusted or repaired?
A panel that no longer closes evenly, a louvre that lags behind or a loose hinge does not automatically mean that the entire shutter needs replacing. Many problems start with adjustment, fixings or a loose component.
Common service queries
- The panel no longer closes neatly.
- The louvres do not move together evenly.
- The hinge or magnetic catch is loose.
- The track is difficult to operate or is no longer correctly adjusted.
- A component has been damaged through use or an external cause.
Do not force a panel or louvre
Continued resistance can cause further damage. Stop forcing it and take clear photos of the problem and the entire shutter.
Which details help with a service request?
Your name, address, order number if available, photos and a brief description make it easier to determine which component or service action is needed.
Warranty and use
DeVo offers a five-year warranty in accordance with the agreed terms and conditions. Whether a fault is covered by the warranty is assessed on a case-by-case basis; normal wear and tear or external damage is not automatically covered.
Request a service
Short answer
The essentials at a glance
Regular light maintenance prevents dust, moisture and tension from building up. Clean according to the material and never force a panel or louvre.
Practical: Use little moisture, soft materials and never force louvres or panels. Minor irregularities can usually be corrected easily with timely servicing.
The choices that make the difference
Four points to assess before requesting a quotation
Remove dust regularly
A soft cloth, feather duster or suitable brush helps prevent stubborn dirt from building up.
Use minimal moisture
Excessive water, steam and aggressive degreasers can damage the finish, wood or hardware.
Check movement
Look out for rubbing, panels that close unevenly and louvres that do not move evenly.
Request servicing promptly
A minor adjustment can prevent further wear or damage.
Avoid disappointment
Common mistakes when buying shutters
- Using abrasive products
- Forcing a louvre or hinge
- Allowing a minor irregularity to continue for years
From idea to installation
How a carefully managed made-to-measure process works
- Collect photos and approximate measurements of the windows.
- Compare material, colour, louvre size and operation.
- Have every window professionally measured at multiple points.
- Confirm the panel layout, technical details, price and schedule.
- Have your shutters installed, adjusted and explained to you.
In practice
See how these choices work in real homes
The projects below were measured and installed by DeVo. You can see real colours, window shapes and technical solutions.
Frequently asked questions
When is servicing preferable to making adjustments yourself?
When a panel rubs, a louvre does not move evenly or hardware appears to be coming loose, it is advisable to have it checked promptly. Forcing it can cause further damage.
Is the same solution suitable for every window or room?
No. Common adjustments and whether service is needed depend on the window type, dimensions, installation position, material load and everyday use, which are assessed on a case-by-case basis.
What does DeVo check during the professional site survey?
We take measurements at multiple points and check the frame, reveal, handles, opening direction, windowsill, available panel clearance, and the desired louvre and panel configuration, among other details.
How do louvre size and panel configuration affect the result?
They determine how many lines you see, how open the view through is and how practically the panels can open. The proportions in relation to the window matter more than one standard size.
Can I compare materials, colours and operating options first?
Yes. During your consultation and in the Oud-Turnhout showroom, you can compare current collections, colour samples, louvre sizes and operating options side by side.
Are measuring and installation included in the process?
Yes. DeVo guides the project from advice and technical measuring through to made-to-measure production, installation, adjustment and guidance on use and care.